Privacy Policy

1. Business Information#

2. Scope of this Policy#

This Privacy Policy applies to:

• Our official website
• Contact forms
• Quote request forms
• Service inquiries
• Client onboarding
• Project discussions
• Marketing communications
• Support requests
• Future products and digital services offered by Web of Wave

3. Services We Provide#

Web of Wave provides services including, but not limited to:

• Website Design
• Website Development
• Custom Web Applications
• UI/UX Design
• Landing Page Development
• E-commerce Development
• Search Engine Optimization (SEO)
• Generative Engine Optimization (GEO)
• Answer Engine Optimization (AEO)
• Digital Marketing
• Website Maintenance
• Performance Optimization
• API Integration
• Website Consultation

4. Information We Collect#

Depending on your interaction with our website, we may collect the following information.

Personal Information

• Full Name
• Email Address
• Phone Number
• Company Name
• Business Website
• Project Requirements
• Budget Information
• Communication Records

Technical Information

We may automatically collect:

• IP Address
• Browser Type
• Browser Version
• Device Type
• Operating System
• Screen Resolution
• Language Preferences
• Date and Time of Visit
• Referring Website
• Pages Visited
• Time Spent on Website

Marketing Information

Where applicable, we may collect:

• Marketing preferences
• Newsletter subscriptions
• Campaign interactions
• Advertisement performance data

5. How We Collect Information#

Information may be collected through:

• Contact forms
• Quote request forms
• Email communication
• Phone calls
• Cookies
• Analytics tools
• Live chat (if available)
• Newsletter subscriptions
• Client onboarding forms

6. Purpose of Collecting Information#

We process personal information for legitimate business purposes, including:

• Responding to inquiries
• Providing quotations
• Delivering requested services
• Managing client projects
• Communicating project updates
• Improving website performance
• Improving customer experience
• Website analytics
• Security monitoring
• Fraud prevention
• Legal compliance
• Customer support
• Marketing communications (where consent has been provided)

7. Legal Basis for Processing#

Where applicable, we process personal information based on one or more of the following:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Protection of legal rights

8. Cookies#

Our website may use cookies and similar technologies to:

• Remember user preferences
• Improve website functionality
• Analyze website traffic
• Measure marketing effectiveness
• Enhance user experience
• Improve website performance

You may disable cookies through your browser settings. Certain website features may not function correctly if cookies are disabled.

9. Analytics#

We may use analytics services such as Google Analytics, Google Search Console, and Google Tag Manager. These services help us understand:

• Visitor behaviour
• Popular pages
• Device usage
• Traffic sources
• Website performance

Analytics providers may collect technical information according to their own privacy policies.

10. Third-Party Services#

Our website may use third-party services including:

• Google Fonts
• Google Maps
• Cloudflare
• Email service providers
• Payment gateways
• Hosting providers
• Domain providers
• Social media integrations
• CRM software
• Customer support platforms

Each third-party service operates under its own privacy policy.

11. Sharing of Information#

We do not sell your personal information. Your information may be shared only where reasonably necessary with:

• Hosting providers
• Cloud infrastructure providers
• Payment processors
• Domain registrars
• Analytics providers
• Professional advisors
• Government or regulatory authorities where required by applicable law

12. Data Retention#

We retain personal information only for as long as necessary to:

• Provide our services
• Maintain client records
• Resolve disputes
• Comply with legal obligations
• Protect our legal interests

When personal information is no longer required, it will be securely deleted or anonymized where appropriate.

13. Data Security#

We implement reasonable administrative, technical, and organizational safeguards to protect personal information against:

• Unauthorized access
• Unauthorized disclosure
• Loss
• Misuse
• Alteration
• Destruction

Although we take reasonable measures to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.

14. Your Privacy Rights#

Subject to applicable law, you may request to:

• Access your personal information
• Correct inaccurate information
• Update your information
• Delete your information where legally permissible
• Withdraw consent where applicable
• Request clarification regarding processing of your personal information

Requests may be submitted using the contact details provided below.

15. Children’s Privacy#

Our services are intended for individuals who are at least 18 years of age.

We do not knowingly collect personal information from children. If we become aware that such information has been collected unintentionally, we will take reasonable steps to delete it.

16. International Visitors#

If you access our website from outside India, your information may be transferred to and processed in India or in other jurisdictions where our service providers operate, subject to applicable legal safeguards.

17. Changes to this Privacy Policy#

We may update this Privacy Policy from time to time. Any updates will be published on this page along with a revised “Last Updated” date. Continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.

18. Contact Information#

For questions, requests, or concerns regarding this Privacy Policy, please contact:

19. Grievance Redressal#

If you have any concerns regarding the handling of your personal information, you may contact us using the email address provided above. We will make reasonable efforts to acknowledge and address your grievance in accordance with applicable laws.

20. Governing Law#

This Privacy Policy shall be governed by the laws of India. Any disputes arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi, India.

21. Consent#

By accessing or using the Web of Wave website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.